Ordering/Shipping Info

Ordering Information:

Sorry ... but I am not taking special orders at the present time. The one exception ... I am still taking orders for bride and groom bears. So, if you have an upcoming wedding and would like a special bride and groom, or just a bride, I will accept orders for these bears. I do require a $100 non-refundable material deposit on each bride bear that is ordered. I can closely duplicate the brides style of dress/head piece if photos are supplied. This is something that takes a considerable amount of time, so I do need a few months notice to complete these types of bears. Please email me if you are interested.

At the present time, I will be offering bears that are available immediately on a rather frequent basis. Many of these bears are one-of-a-kinds, new designs, or just what I consider my "Fun" bears and will be available on a first-come, first-served basis. If you would like advance notification (date/time) of my Web Shows, please send me an email and I will be happy to place you on the notification list. If you are interested in obtaining a bear please send me an email. Presently I accept Visa/Mastercard and Paypal. I am also happy to accept personal checks and money orders. Adoptions paid for by credit card, Paypal or money order will be shipped the next business day. Adoptions paid for by personal check or bank draft via Paypal will be held until the funds clear the bank. The bears will be shipped the following business day.

Payment:

All prices are in US currency. (If you need to calculate the cost in US dollars, the Universal Currency Converter offers this service.) I accept Paypal if you would like to pay by credit card. For US customers, I also accept money orders and personal checks. Bears paid for with personal checks will be held from shipping for an additional 10 business days after payment is received to ensure check clearance.

Shipping and Handling Information:

Bears are shipped via Priority USPS in most cases. The shipping and handling rates are calculated by Zip Code, value, weight and handling method. Bears are shipped fully insured for their retail value. All bears are shipped -- Foreign and Domestic -- in accordance with United States Postal Service Regulations. International mail is subject to customs examination in the destination country.

Return Policy:

If you are dissatisfied with the purchase of your new bear it may be returned for a refund of the purchase price. The bear can only be returned if it is postmarked within five days of receipt and a refund will only be given if the bear is returned in it's original, pristine condition and free of any odors. To protect your investment, please insure the bear for it's full retail value.

I do not refund shipping and handling costs.

Ordering and Shipping Information